TERMS & CONDITIONS

The client will have to study, follow and abide by the terms and conditions of Company and absolve Company of any claims for not understanding / reading the same.

Amendment:

Company reserves the right to revise, amend or modify our TERMS policy at any time and in any manner it pleases.

Price:

All rates, unless otherwise stated, are per person on twin share basis in currency as per the quotation or as mentioned on the rate sheet.

Check In And Check Out Time:

Standard check in time is 1400 hours and standard checkout time is 12 Noon. The same may differ for certain countries and hotels. All early check in and late checks out requests have to be handled by the clients directly with the hotels. These requests are at the discretion of the hotels and are always subject to availability. The charges towards the same need to be paid by the clients as per the hotel`s policy. The tour cost includes and excludes. Please refer to the relevant tab on the package result page to understand for each individual package. For each Itinerary, all services will be as per those specified against the individual product.

Validity Of The Rates & Services:

The rates mentioned are valid only for the mentioned period. The rates are subject to change without any notice. All the confirmed booking is Non Transferable to the family members/friends/colleagues in case you change/cancel your travel plans due to any reason. Fresh booking will be done in case your family member/friends/colleagues wish to travel on that particular day/period.

Credentials:

Obtaining passports and visas shall be the sole responsibility of the passenger, who hereby undertakes not to hold Company liable under any circumstances whatsoever, for visas not applied for, refused and/or delayed documents and/or entries to/from the countries visited, for the sole responsibility to grant the travel documents rests and vests with the authorities concerned. Without prejudice to the above preceding clause, an express notice is given to all concerned by Company that they shall only assist passengers in securing and obtaining the necessary travel documents to the best of their ability.

Payment, Cancellations & Refunds:

All cheques/demand drafts / Bank Transfers / Credit Card Payments must be made payable to Global Sky Lines. Payments made by Indian nationals, resident in India are governed by the rules and regulations of the Reserve bank of India.

All bookings once confirmed by you are not amendable. Transfer from one tour / service to another will be treated as cancellation and the relevant cancellation charges will apply and a fresh booking will have to be made.

Responsibility:

All tour departures, itineraries, flights and hotels are subject to change with or without notice, as they are based on current schedules of transportation companies (Vendors / Suppliers) concerned.

All prices are subject to increase based on revision in fares and fluctuations in the exchange rates. In case of any increase, passengers will have to pay the difference.

Timings of conveyance are subject to change and consequently may be revised at any time. The itinerary is subject to alteration before or during the tour with or without notice.

Company does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strike, quarantine or other causes howsoever caused and all such losses and expenses caused must be borne by the passenger/Client.

All services & tours are subject to the rules & regulations of the Reserve Bank of India and Government of India and will operate as per the prevailing regulations & permissions being granted for such tours and services.

The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes and conveyances. The passage contract in use by the concerned when issued, shall constitute the sole contract between the airlines and the purchaser of such tickets.
Any disputes arising out of/or in connection with the services, are subject to Indian Laws and the courts Concern shall have jurisdiction.
No person other than the one authorised by Global Sky Lines, in writing, has the authority to vary, add, amplify or waive any stipulation, representation term or condition in the brochure.

Global Sky Lines shall in no circumstances whatsoever be liable to the Client or any person travelling for:

  • Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and or damage or any misadventure howsoever caused.
  • Any act, omission, default of independent contractor such as hotelier, hotel owner, owner of any airlines or shipping company, railway, ferryboat owner, operator, coach owner, operator, etc. or any other person or by any servant or agent, employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person travelling with him, howsoever caused.
  • The temporary or permanent loss of or damage to baggage or personal effects howsoever caused, in this condition, the expression “howsoever caused” includes negligence on the part of any person except the negligence on the part of The Company.

No liability on the part of Global Sky Lines arising in any way out of this contract in respect of any tour, holiday, excursion facility, shall exceed the total amount paid or agreed to be paid for the tour/holiday and shall in no case include any consequential loss or additional expense whatsoever.

Each of these conditions shall be sever able from the other and if any provisions were invalid, illegal or not enforceable the remaining provisions shall nevertheless have full force and effect.

Communication:

The communication directed at the address of the Client as disclosed to Company, shall be deemed to have been communicated to the client. Travel agent through whom a client books will act to relay information from client to Company and vice versa. Global Sky Lines shall not be responsible for any error on part of such travel agent in this regard.

Force Majure:

Company shall not be responsible and/or liable for any damage caused to Client due to reasons beyond the control of Company (force majeure / Vis majeure) no liability on the part of Company arising in any way out of this contract, in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday and shall in no case include any consequential loss or additional expenses whatsoever.

Cancellation:

You or any member of your party may cancel your trip at any time providing that the cancellation is made by the person who signed the booking form and is communicated in writing. As this incurs administration costs we will retain the deposit and in addition will apply cancellation charges as shown below:

The periods before departure within which written cancellation is received and the cancellation charges, shown as a percentage of the total holiday price, which will be applied are:

  • More than 55 days full deposit retained
  • More than 22 days 50% of booking total charged
  • More than 15 days 75% of booking total charged
  • 14 days or less 100% of booking total charged

If you are obliged to cancel, you may, with reasonable notice, transfer your booking to a third party who satisfies the conditions required taking that trip, but we will retain your deposit to cover the administration cost for the transfer.

Note:

Each and every party/or passenger (hereinafter called Client), shall deal with Company on an express and specific condition and understanding that notwithstanding any clause, provision, custom or usage, Company shall not be liable to in any manner whatsoever in connection with the documentation, baggage, registration, reservation, transportation, insurance, accident, delay, cancellation, suspension, improper arrangements or any other eventuality.

The Client dealing with Company shall be bound by this specific understanding and shall not bring, make or raise any action, demand or claim against Company and/or its employees, Directors and shall also indemnify Company, if any claim is made or action is brought by any party claiming through the client against it because of his dealing with Company and shall always keep Company and or it’s employees fully indemnified against any claims howsoever caused.